Jim's Home Care

"....when family care matters"

Live your life, your way, with a wide range of in home support services from Jim's Home Care.

 

With our low administration fee structure, be assured that you get the most out of your Home Care Package to maximise your services. 

Who are we?

Jim's Home Care Pty Ltd is an Approved Commonwealth Home Care Service Provider. We specialise in the provision of in home care services for people in their golden years who choose to live in their own homes. 

 

Being a family owned business, we strongly adopt the philosophy of delivering care and support as if it was our parent or grandparent. 

Need support right now, why wait? 

Call us, obligation-free, to discuss your home care options.

 

Let one of our care advisors help navigate your journey. 

Our Vision

Providing individualised services for people who choose to live independently, when family care matters.

Jim's Home Care is an aged care service provider respected for our holistic approach to care, focusing on the delivery of cost-effective care that maximises every individual's funding and ability, focusing on every individual's goals.

As a best practice service provider, Jim’s Home Care provides quality services to help clients stay happier for longer in their own homes.

Our Mission

To deliver holistic, individualised care to every client as if they were a member of our own family, delivering Consumer Directed Care that is second to none. With a strong ethos of minimising administrative costs, our mission is to ensure that every package is maximised on services for every client to live their life, respecting their choice, their way. 

Our Team

Matching you with the most suited member of our team is our highest priority.

We know that it can be uncomfortable having a person you don't know in your home. We carefully choose our staff to make sure they have the right experience and qualifications to meet your needs. 

They will treat you, your lifestyle, religious and cultural preferences with respect and dignity. All of our team members are committed to providing the highest quality of service you would expect from a trusted provider.

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Our team have the right experience and qualifications to meet your needs 

Our staff have gone through a rigorous government approved training program, strict reference and police checks to make sure they meet our high standards of customer care. 

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Matching you with the most suited member of our team is our highest priority 

We will take the time to listen and get to know you, so you can have the best team supporting you. 

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You will be treated with dignity and respect 

Your lifestyle, personal choices, religious and cultural preferences will be understood so we can deliver the appropriate care.

Our Leadership

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James Kostov

James spent 3 years as a full time carer for his mother who has dementia and he was disillusioned with the way that traditional companies provided service and how high fee structures were needed to  support their high overheads. 

As a result, he saw an opportunity to provide a better value proposition for clients as well as being able to give carers more options.

Jim's Home Care was founded to provide a holistic approach to the needs of the client/carer relationship. 

In previous roles James has a broad range of experience which includes consulting, creating and implementing Quality Management Systems, ISO9000 certification, energy efficiency, business startups, managing and training staff, budget management and business efficiency, but always with the primary objective of improving the customer's experience.

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Amjad Humayoun

Amjad has over 20 years experience in heavily regulated industries, including solar power generation, energy efficiency as well as in the education sector establishing training organisations.

 

Amjad is also a qualified trainer who has developed IT and auditing skills to ensure compliance of his businesses in a very strict regulatory environment  within the education and energy efficiency sectors. He has successfully used his customer service skills and passion to help people achieve their individual goals.

With a Certificate IV in Ageing Support, it was an obvious and natural choice for Amjad to become one of the founders of Jim's Home Care, enabling him to contribute to the well being of the senior members of our community, who deserve the very best support that we can provide.

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Aloysius Goh

With a degree and post-graduate qualifications in health, Aloysius has over 10 years of experience in the Home and Community Care Sector, bringing a wealth of knowledge and experience in the development and running of in-home aged care services. 

Having previously led numerous medium and large scale home care organisations, Aloysius has a keen interest and passion in delivery of customer-centric consumer directed care in the most cost effective manner possible. A passionate advocate for customer experience and customer service, Aloysius believes in service provisioning that is focussed on what matters most to each individual. 

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Meg McNena

With a degree and post-graduate in physiotherapy, Meg McNena has more than 40 years of varied physiotherapy and community education experience.

 

This includes: complex needs outreach and post-acute care in the Hospital Admission Risk Program, Aged Care Shared Care, domiciliary, and for 17 years till 2016 as the Aged Care Assessment Service (ACAS) physio for Melbourne's West, where home assessment of independence, mobility, cognition and safety informed level of care, referrals and stakeholder liaison. She also worked in Geriatric Evaluation & Management (GEM) and rehabilitation of in and outpatients at Bundoora Extended Care, Footscray Society for the Aged and overseas.

 

She has mentored students and juniors, written/presented health talks, lead teams and advocated for the vulnerable - with empathy and gladness, all in a rewarding day's work!

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